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Field Care Supervisors

 

A team of fully trained Caremark Field Care Supervisors are available to Clients and Carers around the clock. These key individuals are responsible for the implementation of the field-based quality control systems and the effective field management of a team of Carers in a specified area.

The key responsibilities of the Field Care Supervisor include the following:

• To attend introductory visits to clients
• To ensure calls are always covered
• To be on-call in case of emergency
• To liaise closely with Care Coordinators regarding recruitment and allocation of Carers
• To identify suitable Carers to cover for absences
• To identify training needs of Carers and report accordingly
• To provide in-field training as and when appropriate
• To attend Client reviews
• To monitor all carers in the field
• To provide support to all Carers in the field
• To monitor all Clients for service and Carer satisfaction
• To ensure accuracy of all documentation held in Clients homes
• To maintain all written reports and administration up to date
• To maintain close liaison with both the Care Manager and the Care Coordinator