Field Care Supervisors

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Field Care Supervisors

A team of fully trained Caremark Field Care Supervisors are available to Clients and Care/Support workers around the clock. These key individuals are responsible for the implementation of the field-based quality control systems and the effective field management of a team of Care/Support workers in a specified area.

The key responsibilities of the Field Care Supervisor include the following:

To attend introductory visits to clients
To ensure calls are always covered
To be on-call in case of emergency
To liaise closely with Care Coordinators regarding recruitment and allocation of Carers
To identify suitable Care/Support workers to cover for absences
To identify training needs of Care/Support workers and report accordingly
To provide in-field training as and when appropriate
To attend Client reviews
To monitor all carer and support workers in the field
To provide support to all Carer and support workers in the field
To monitor all Clients for service and Carer satisfaction
To ensure accuracy of all documentation held in Clients homes
To maintain all written reports and administration up to date
To maintain close liaison with both the Care Manager and the Care Coordinator

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